C.B.F. Enterprises Policies and Procedures
OUR PERSONAL CHECK POLICY
Please note that we will process orders accompanied by Money Orders OR certified checks upon receipt. Personal checks will be deposited upon receipt and the order will be released for shipment only after the funds have transferred from your account to ours. This process usually takes 5-10 Business Days. Sorry, NO EXCEPTIONS. To ensure that your order is shipped as quickly as possible, please send a money order OR certified check. Business checks are treated as regular personal checks. Customers whose checks are returned to us because of non-sufficient funds will be charged $35.00 for handling in addition to the amount of the check. If it becomes necessary for us to use an attorney or collection agency, you will be responsible for all collection fees.
CREDIT CARD ORDERS
SORRY. C.B.F. Enterprises currently does not accept CREDIT CARD ORDERS.
PayPal
We TAKE PAYPAL!
OUT OF STOCK CANADIAN AND INTERNATIONAL ORDERS RETURNING MERCHANDISE DAMAGED RETURNS YOUR C.B.F. Enterprises CUSTOMER NUMBER QUESTIONS OR CHANGES TO RECENTLY PLACED ORDERS LIMITS of RESPONSIBILITY PRICE and/or DESCRIPTION CHANGES WARNING C.B.F. Enterprises accepts no responsibility for bodily damage while using our products. ALL NECKLACES MAY BE A POTENTIAL CHOKING HAZARD. PLEASE WEAR WITH CAUTION! ALL HOOKS ARE TO BE CONSIDERED SHARP AND THERE IS A POSSIBILITY OF PUNCTURE WOUNDS!
catchingbigfish@yahoo.com is the PayPal account all orders are to be sent too.
Please include a description of what you are needing when you order. You can also use this email to contact me about your order.
We make out-of-stock merchandise as soon as we receive your money order or cashiers check. Your order is important to us.
C.B.F. Enterprises gladly ships all over the world. Please send payment in the form of an International Money Order in U.S. Funds.
Email us at: shipping@catchingbigfish.net so we can let you know what the shipping costs will be.
Contact C.B.F. Enterprises invoice before returning any items. We will accept merchandise for return that was purchased from C.B.F. Enterprises within 14 days of receipt. There is no re stocking fee for qualified returns. The merchandise must be in new and unused condition and in its original packaging. We do not accept returns via COD or billed to C.B.F. Enterprises in any way.
Damaged merchandise includes items that have been damaged in
shipping. If a shipment arrives at your door with apparent shipping
damage, please refuse the delivery.
Your customer number will be found on your invoice or mailing labels and may resemble your last name. For
example, if you are named John Funderburk (P.A.C.K. member/good friend) and you live in Texas, your customer number may be JFundTX7746901.
Please use the same customer number and name whenever you contact us.
If you have placed an order with C.B.F. Enterprises recently and need
some information about it or would like to change it in some way,
please E-mail us at: order_status@catchingbigfish.net
Please note that since we begin processing your order immediately after receiving it,
modifications may not always be possible depending on how much time
has already elapsed.
All of the products we sell are intended for retail consumption by our customers and are not intended for resale. The
C.B.F. Enterprises Satisfaction Guarantee is not transferable. Any consequences arising out of the resale of merchandise
purchased from C.B.F. Enterprises is the responsibility of the seller, not C.B.F. Enterprises.
All prices, pictures and descriptions on this site and all other
C.B.F. Enterprises publications are subject to change. C.B.F. Enterprises
maintains no responsibility for inadvertent errors. In the event of
typographical errors on our site or in our publications, C.B.F. Enterprises
reserves the right to cancel or refuse orders at its sole discretion.
Please contact us within 15 days regarding discrepancies.